In the years to come, aging can look radically different from the experiences people have today. Synergy: Expanding the Health Span with AWS Additionally, Deloitte has already generated six months of curated data, which it is continuously sharing with social care entities.įigure 1 – Synergy for Smart Care dashboard. The Synergy dashboards provide regular insights to the Portuguese Red Cross and the elderly’s families.
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Above all, Deloitte started to perceive daily habits (such as making a coffee or watching TV at a specific time), leading to the detection of potentially hazardous situations.In other cases, Deloitte spotted high levels of CO2 in specific areas of the houses that could lead to intoxication.
In some houses, Deloitte detected high temperatures that could lead to dehydration.Straightaway, there were indicators the solution was on the right path towards proactive health and well-being management: With the support from the local government and Portuguese Red Cross, Deloitte identified 36 elderly homes to implement its set of customized sensors. Moving forward, Deloitte developed the low-level design Synergy needed to launch the solution (based on AWS services) and the integrations between the Internet of Things (IoT) data and the Red Cross Teleassistance Call Center (enabled through the Synergy platform). The sensors allowed tracking general home conditions regarding overall temperature, air quality, and movement, as well as detecting energy usage patterns and abnormal movement situations. These were grouped in two boxes: one containing environmental sensors such as temperature, humidity, fumes, noise, carbon dioxide levels, and movement sensors and a second comprising energy meters. Having concluded this discovery process, Deloitte created-in partnership with a tech startup-a set of customized sensors. With movement, air quality, and energy sensors installed in each of these homeplaces, the Synergy for Smart Care-based platform monitors elder population activity, alerting emergency services if something stands out from daily patterns.Īs health care is mostly user-centric, in a recent customer use case Deloitte underwent a discovery process to understand the real needs of the elderly population and identify the health and living indicators required to design the use cases and dashboards envisioned by the Portuguese Red Cross. Bridging the Gap: Transforming Digital HealthcareĪs part of the Synergy portfolio of solutions, Deloitte designed and developed the Synergy for Smart Care platform to provide the elderly living alone with real-time care service. The goal of Synergy solutions is to help ensure citizens have the best experience, powered by technology, whether at work, in their commute, obtaining healthcare, or while out with our friends.
It’s flexible, agile, scalable, and modular to address the different needs of integrated infrastructure management. Synergy offers an end-to-end integration that considers critical factors to ensure cities and places of the future are human-centric. The Portuguese Red Cross identified this issue and looked to implement a solution allowing it to monitor people’s health and living conditions (temperature, humidity, fumes, noise, and carbon dioxide levels), detect abnormal behavior, trigger alarms, and even avoid further health complications.Īligning with the Portuguese Red Cross vision, Deloitte, an AWS Premier Tier Services Partner and Managed Services Provider (MSP), leveraged the Synergy platform to launch a solution to solve the issue of elderly people living alone.ĭeloitte’s Synergy is a platform designed to leverage the power of technology to manage a wide variety of infrastructures, including buildings, transport, logistic hubs, and stadiums, as well as citizen services like digital healthcare or student/campus services. With limited human resources dedicated to social care, technology offers strong potential in monitoring and accompanying elders’ daily lives. Having a health issue detected in time can make a difference. While longevity has increased in the last century, we have missed a crucial point-we have not yet managed to connect with our elderly, leaving them largely isolated, alone at home, and in great need of social services. Manager, Global Smart Cities & Urban Transformation – Deloitteīy Pete Davis, Partner Solutions Architect – AWS By Ricardo Martins, Associate Partner, Global Smart Cities & Urban Transformation – Deloitteīy Hugo Serra, Sr.
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